T: 01204 526968

Toni is our little shining star*

June 8, 2017

Toni and her Star Award Certificate

As we are part of the Portman Healthcare Group, we as a practice are one of several dental practices based around the UK.  There is a companywide award presented to team members to recognize efforts above and beyond the call of duty, Team Members are encouraged to nominate colleagues for any outstanding acts.

As most of our long standing patients will know, Toni has been with the practice for approximately 103 years – it’s fair to say she is a familiar face.  She is reknown amongst the team for having a reputation for giggling at everyone’s misdemeanours, but only once she has checked they are alright; she takes particular satisfaction in any of us falling over or tripping……

Having said all that, Toni is very caring, empathetic and a kind hearted soul, even though she does currently hate me for making her pose with her certificate so I could take a picture!

So, Toni was nominated for an act of kindness to one of our long standing patients, who is currently not in the best of health.  One of our nurses saw Toni take time out of her busy day to help an elderly patient fill in an application for a disabled parking badge online – our patient in question wasn’t at all tech savvy and the application had to be made online.  Toni spent time on the practice iPad with our patient making sure all the boxes were ticked and the application successfully submitted.  Said patient was very grateful for all the help and support.

This didn’t go unnoticed by one of our nurses who surruptitiously nominated Toni for recognition for her deed.  Lo and behold the Portman panel of judges were impressed with her kind efforts and Toni was awarded her Star Award, and very rightly so we all believe!

Debbie Gee

 


1 Comment »

  1. Well done Toni and certainly well deserved Always been very kind and always smiling

    Comment by Maureen Smales — June 12, 2017 @ 6:01 pm

RSS feed for comments on this post. TrackBack URL

Leave a comment

"I would like to thank you for the fantastic transformation you have achieved with my teeth. Your professionalism together with your team have achieved great results." - Malcolm Whittle

"I am writing to say thank you for seeing me so quickly when I had very bad toothache last week. I am now waiting to have my teeth mended at the hospital" - Ben Lloyd, Age 4

"I wish to express my gratitude for the way in which you cared for
my son William, following his recent accident"
- Lynn Edge

"You and your team are a credit to your profession and I haven't wasted
any time in recommending you to my friends"
- Jayne Murray

View more written testimonials »  |  View our video testimonials »

Online booking

You can now register and book an appointment in real time using our online booking form giving you the opportunity to choose your own appointment.

  

Opening Hours